Shipping Policy
ZOLVAR mainly delivers your orders through the company's fleet but may get help from a third party at peak times to ensure the timely shipping of your order.
Delivery fees depend on the weight of the products. You can see the shipping costs at checkout and feel free to contact us any time if you have any questions.
Shipping Rates | |
Up to 0.6 lb.
|
$3.99
|
Above 0.6 lb.
|
$5.99
|
Above 1 lb.
|
$9.99
|
Above 5 lb.
|
$14.99
|
$150.00 and up
|
Free
|
ZOLVAR provides a free delivery service for orders of more than $150 within the delivery service within 2-8 working days to the United Stats.
Important Delivery Information:
We insure all packages in transit from ZOLVAR to the delivery address against theft and incidental damage. Once the package has been signed for it is no longer insured by ZOLVAR.
Shipping is by ZOLVAR-approved shipping companies.
Estimated delivery times are to be used as a guide only and resignation from the date of dispatch. ZOLVAR is not responsible for any delays caused by customs clearance processes.
We are not responsible for late shipments due to invalid addresses, customs clearance procedures, inclement weather, holidays, natural disasters, or carrier delays.
Please keep in mind holidays do not count as business days and should be considered when calculating shipping times.
Sometimes the unexpected delay is caused due to thorough inspection, of stock issues, especially during high-volume periods.
In case of any questions or unexpected delay, you can always contact our customer service at: support@zolvar.com
If you don’t receive the parcel within this period, please contact us at: support@zolvar.com
If you want to cancel or refund your order, please head to our Contact page and follow the steps to lodge a request.
Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.